Effective date: April 2026
Last updated: April 2026
WegLabs is committed to protecting your privacy and handling your data responsibly, transparently, and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable.
This Privacy Policy applies to WegLabs websites, mobile applications, and digital products, including but not limited to WayGermany and Posture Reset.
- Who We Are
WegLabs is an independent creative technology lab focused on designing and building our own digital products.
If you have questions about this Privacy Policy or how we handle personal data, you can contact us at:
Email: contact@weglabs.com
Website: https://weglabs.com
- What Data We Collect
Depending on the product you use and how you interact with it, we may collect the following types of data:
a. Account and Contact Information
Email address
Name or display name, if provided
User ID or account identifier
Authentication information required to sign in securely
b. App Profile and Preferences
Language and region preferences
App settings
Selected goals, modes, or personalization preferences
Saved app configuration
c. App Usage and User-Provided Data
Depending on the app, this may include:
Checklist progress, tasks, reminders, or planning data
Migration-related self-input data in WayGermany
Session history, saved sessions, recovery preferences, body-zone selections, check-ins, and continuity data in Posture Reset
Feature usage and interaction events
Progress and completion status
d. Purchase and Entitlement Information
If an app offers premium access, subscriptions, or in-app purchases, we may process information related to your purchase status, subscription state, entitlement access, and product access.
Payments are processed by the relevant app store provider, such as Google Play or Apple App Store. WegLabs does not directly collect or store your full payment card details.
e. Device, Technical, and Diagnostic Data
Device type and operating system
App version
Crash logs and performance data
IP address and approximate region
Security and diagnostic logs
- Health and Sensitive Data
Some WegLabs products, such as posture, recovery, or wellness apps, may allow users to enter information related to discomfort, body areas, recovery goals, or session feedback.
This information is used to personalize the app experience and provide relevant app functionality.
WegLabs apps are not medical devices and do not provide medical diagnosis, treatment, or professional healthcare advice. If you have pain, injury, illness, or medical concerns, you should consult a qualified healthcare professional.
We do not knowingly collect sensitive personal data unless it is necessary for the app functionality you choose to use or where you provide it voluntarily.
- How We Use Your Data
We use personal data to:
Provide, operate, and maintain our apps and services
Create and manage user accounts
Synchronize app data across devices
Personalize the user experience
Save user progress, preferences, and history
Provide premium features, subscriptions, or entitlements
Improve app performance, stability, and usability
Detect bugs, crashes, abuse, or security issues
Respond to support, privacy, and account deletion requests
Comply with legal obligations
We do not sell your personal data.
- Legal Basis for Processing
Where GDPR applies, we process personal data based on one or more of the following legal bases:
Performance of a contract, where processing is necessary to provide the app or service
Consent, where you have given permission for a specific purpose
Legitimate interests, such as improving app security, reliability, and functionality
Legal obligations, where we must retain or process data to comply with applicable law
- Third-Party Services
We may use trusted third-party service providers to operate our apps and websites, including:
Authentication, database, storage, and backend providers such as Firebase or Supabase
Analytics and crash reporting tools
App store providers such as Google Play and Apple App Store
Payment and subscription infrastructure provided by app stores
Hosting, security, and infrastructure providers
These providers process data according to their own terms and privacy policies. We choose service providers that apply appropriate technical and organizational security measures.
- Data Storage and Security
We use appropriate technical and organizational measures to protect your data, including:
Encrypted connections where supported
Access control
Authentication and authorization rules
Secure backend providers
Monitoring and diagnostic tools
Data minimization where possible
No digital service can guarantee absolute security, but we work to protect personal data against unauthorized access, alteration, disclosure, or loss.
- International Data Transfers
Because we use cloud-based infrastructure and third-party service providers, your data may be processed outside your country of residence, including outside the European Economic Area.
Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or other legally recognized transfer mechanisms.
- Data Retention
We retain personal data only for as long as necessary to:
Provide the services you requested
Maintain your account
Fulfil the purposes described in this Privacy Policy
Comply with legal, accounting, tax, security, or fraud prevention obligations
Resolve disputes or enforce our terms
When data is no longer needed, we delete or anonymize it.
Aggregated or anonymized analytics data may be retained for longer because it does not identify you personally.
- Account and Data Deletion
You can request deletion of your WegLabs app account and associated personal data.
You may do this through the app where an in-app deletion option is available, or by using our account deletion page:
https://weglabs.com/account-deletion
You can also contact us directly at:
contact@weglabs.com
When you request account deletion, we will delete or anonymize the personal data associated with your account unless we are required to retain certain information for legal, security, fraud prevention, accounting, or legitimate business reasons.
We aim to process verified deletion requests within 30 days.
- Your Rights
Depending on your location and applicable law, you may have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your personal data
Restrict or object to processing
Request data portability
Withdraw consent where processing is based on consent
Lodge a complaint with a data protection authority
To exercise your rights, contact us at:
contact@weglabs.com
- Children
Our apps are not primarily designed for children unless explicitly stated in the app or store listing.
If we become aware that we have collected personal data from a child without appropriate consent where required by law, we will take steps to delete that data.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our products, services, legal requirements, or data practices.
The latest version will always be available on our website. Significant changes may also be highlighted in the app or on our website.
- Contact Us
If you have questions, requests, or complaints about this Privacy Policy or how we handle your data, contact us at:
Email: contact@weglabs.com
Website: https://weglabs.com
WegLabs respects your privacy. We collect only the data we need, protect it carefully, and use it responsibly.